AI-enhanced for better readability
DeepAI | Customer Support Specialist | Remote | Contract | $15–$25/hr
DeepAI is an all-in-one creative AI platform: generate images, edit photos, chat with AI (web browsing, voice), create videos and music, all in your browser. We focus on accessibility, affordability, and fun.
About the Role
- Provide friendly, responsive customer support via chat and email
- Help users with account issues, billing, and product questions
- Troubleshoot basic technical problems and escalate complex issues
- Collect user feedback and share with the team
- Maintain clear documentation for common support topics
Requirements
- 1+ year experience in customer support or a related field
- Excellent written communication skills
- Tech-savvy and comfortable learning new software
- Patient, empathetic, and detail-oriented
- Bonus: Experience with SaaS products, basic troubleshooting, remote work
Team
Team: 10 people, work directly with founders. Fun, creative culture.
Compensation
- Usually hourly, $15–$25/hour depending on experience.
To Apply
Email team@deepai.org with your resume, a short note on your experience, and mention HN.