If you’re overwhelmed with emails, slow client replies, or disorganized workflows, let me be the one to take that off your plate.
I’m a bilingual (English/Spanish) Operations Coordinator experienced in handling client communication and keeping things running smoothly behind the scenes.
**Take a look at what I can handle for you:**
* 📧 Inbox management (responding, organizing, prioritizing).
* 💬 Customer support via email/chat (async communication only, **no calls**).
* 📅 Scheduling & internal coordination.
* 🌐 English ↔ Spanish communication with clients.
* 📱 Social media interactions & DMs.
Here's my recent experience as a 5+ year freelancer:
* I've managed high-volume inboxes with fast, professional responses, as someone with a background on creative writing and translation.
* Supported client-facing operations remotely, specifically with global clients (US, Canada, LATAM, Australia, etc.)
* Helped business owners stay organized and responsive without constant oversight.
* Handled situations where delayed replies actually cost opportunities.
These are the main tools I’ve worked with: **Google Workspace, Notion & ClickUp.**
I can adapt quickly to any other CRM systems you're already accustomed to and I have experience making personalized proposals + invoices.
I’m a good fit if you need someone who:
* Communicates clearly and professionally.
* Is proactive without needing constant supervision.
* Can bring structure to messy or busy operations.
* Actually **enjoys** keeping things organized.
💰 My rates are usually between $1,500 – $2,500 USD/mo depending on workload since I'm based in México, which is usually ideal for US/LATAM teams.
If you run a startup agency or you're someone who needs immediate organization before your business or personal communications become a bottleneck, send me a quick DM and tell me exactly what you need help with.
Thanks!