Job Title: E-commerce Operations Freelancer | Customer Support | Order Processing | Logistics Coordination
About Me
Hi everyone! 👋
I'm an experienced freelancer specializing in customer support, e-commerce operations, logistics coordination, and administrative support. I'm currently looking for a long-term remote client or part-time projects.
Services Offered
- Customer email & chat support
- Order processing & fulfillment coordination
- Shopify, Faire & wholesale order management
- Logistics coordination
- Commercial invoices, packing lists & freight invoices
- Data entry & spreadsheet management (Excel & Google Sheets)
- Administrative support & online research
- Calendar & inbox management
- Order tracking, follow-ups & warehouse coordination
Experience
In my current role, I support an international wholesale company by managing B2B customer communications, processing wholesale orders, preparing shipping documentation, coordinating with warehouses and logistics partners, and ensuring orders are fulfilled accurately and on time. I also communicate with European customers using DeepL and ChatGPT to provide professional and accurate email support.
Tools & Software
- Google Workspace
- Microsoft Office
- Odoo
- Faire
- Shopify (basic)
- TeamViewer
- Slack
- Zoom
- Canva
- ChatGPT & Claude
- DeepL
Professional Approach
I enjoy improving workflows, solving operational challenges, and helping businesses deliver an excellent customer experience.
Compensation
- Rate: Starting at $15/hour (negotiable based on the role)
Next Steps
I'm happy to start with a paid trial or a few hours so you can see if I'm the right fit before committing to a long-term partnership.
If you're looking for a reliable operations and customer support freelancer, feel free to send me a Reddit DM. I'd be happy to discuss how I can help your business.
Thank you!