Customer Support Specialist at inyad

Inyad: Customer Support

Headquarters: Casablanca

inyad is looking for a Customer Support Specialist to increase our brand and product's visibility through building relationships and communicating with potential customers using popular social media platforms.

Responsibilities

• Answering customer questions via email, chat, or phone (Facebook Messenger, WhatsApp, etc.)
• Answering comments on social media and responding to inquiries by connecting with internal teams
• Spending time outside of the queue to create new ways to excite and engage our customers, for instance: branching documentation, interactive email signatures, or proactive email campaigns.
• Maintaining documentation related to customer support

Requirements

• Strong ability to work individually as well as part of a team.
• Good written and oral communication skills (Classical Arabic, French, and English)
• Extremely rigorous, punctual, and well-organized

To Apply

https://weworkremotely.com/remote-jobs/inyad-customer-support