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Incident Manager

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Incident Managers Wanted

“When everything breaks, we walk into the eye of the storm.”

We’re looking for people who don’t flinch. When dashboards go red, alerts scream, and leadership loses signal — you stay centred, steady, and decisive.

This isn’t a 9-to-5 job. This is modern crisis navigation — the digital equivalent of standing on a bridge in rough seas, guiding the ship through chaos.

About the Role

You’ll be the Incident Manager — part strategist, part firefighter, part conductor. When production fails, you coordinate engineers, communicate with leadership, and bring order to noise. No scripts. No comfort zone. Just clear thinking under pressure.

Responsibilities

  • Lead major incidents and crisis calls across multiple brands and platforms.
  • Rally engineers, architects, and execs around structured action.
  • Manage timelines, communication, and recovery — live, not later.
  • Capture the story: what broke, why, and how we ensure it never happens again.

Requirements

  • European-based (anywhere across EU/EEA or nearby timezones).
  • The calm voice everyone listens to when others panic.
  • Obsessed with clarity, composure, and communication.
  • You think three moves ahead but act on the first.
  • You believe leadership is a behavior, not a title.

Who You’re Not

  • Someone who hides behind “not my job.”
  • Someone who needs permission to act.
  • Someone who panics when plans collapse.

What You’ll Get

  • Respect from world-class engineers who know how hard this work really is.
  • War-room experience that no certification can teach.
  • Stories that will follow you your whole career.
  • And yes — sleepless nights, adrenaline, and quiet pride when things come back online.

If this sounds like you — if you’ve ever been the calm in chaos, the voice in the dark, the one who runs toward the fire — then you already know this job was written for you.

DM me. Tell me where you’re based, and the hardest storm you’ve stood through.

Compensation

  • 50+K € / Year

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