AI Automation Specialist - Ukrainian only - Full-time

Source: reddit-r-forhire

This role focuses on building, managing, and optimizing AI-based agents and automations for various business functions.

Build, manage, and optimize AI-based agents for sales, customer service, operations, and customer management.
Create advanced business automations using Make and n8n.
Connect systems using APIs, webhooks, and integrations.
Build intelligent workflows between CRM systems, ERP systems, WhatsApp, forms, lead systems, emails, spreadsheets, dashboards, and more.
Analyze business needs and transform them into practical AI solutions.
Write prompts, conversation flows, agent logic, and decision-making processes.
Perform quality assurance for AI agents, including response accuracy, objection handling, information collection, appointment scheduling, follow-ups, and closing loops.
Optimize performance based on KPIs such as conversion rates, response times, lead quality, appointment booking rates, and closing rates.
Identify manual business processes and turn them into automated workflows.
Work closely with sales, marketing, customer service, and operations teams.
Document processes, create SOPs, and transfer knowledge to internal teams.

Proven experience building AI-based agents — חובה.
Strong knowledge of modern AI tools such as ChatGPT, Claude, Gemini, Perplexity, and other relevant platforms.
Hands-on experience with Make — mandatory.
Hands-on experience with n8n — mandatory.
Experience building advanced automations, not just basic workflows.
Strong understanding of APIs, webhooks, integrations, and data structures.
Experience connecting different systems and transferring data securely and reliably.
Understanding of sales processes, customer service, leads, sales funnels, and follow-up systems.
Ability to understand business needs and translate them into technological solutions.
Strong independent work skills, problem-solving abilities, and systems thinking.
Ability to communicate fluently in both written and spoken English and Russian with clients, vendors, and international teams.
Candidates must present previous work, built agents, active automations, or examples of real-world performance and results.

Experience with monday.com.
Experience with Zoho.
Experience with Priority ERP.
Deep understanding of CRM systems.
Familiarity with ERP systems.
Experience with WhatsApp automations, sales call centers, appointment scheduling, and lead management.
Experience building dashboards, reports, and performance tracking systems.
Experience working with businesses in sales, retail, services, real estate, automotive, fashion, or finance industries.
Ability to write technical and operational specifications.
Basic coding knowledge in JavaScript and/or Python — advantage.

Highly independent.
Technologically sharp and up to date.
Curious and constantly learning new AI tools.
Organized and methodical.
Able to work fast while maintaining accuracy.
Understands business, not just technology.
Able to communicate effectively with salespeople, managers, and non-technical teams.
Practical mindset focused on solutions that actually work, not just nice ideas.

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