Client Success Manager - UCM Practice Growth Systems
Headquarters: Southern California
Website: https://ucmpracticegrowthsystems.com/
Location: Remote (Central or Eastern Time Zone preferred)
NOTE: Applicants MUST read this entire job posting and complete all steps outlined below to be considered for this position.
Our Mission
At UCM Practice Growth Systems, we're not just a consulting agency; we're a team on a mission. Dedicated to the glory of God, we aim to bring hope and healing to sick and suffering people through our partnership with upper cervical chiropractors.
Your Role in Our Mission
We are looking for a passionate, energetic, people-oriented leader to serve as a Client Success Manager. This role combines relationship-building, client success support, and management responsibilities. You will work closely with our Director of Client Success, the client success team, and the UCM leadership team to coach clients in our success principles, support their teams, perform review calls via Zoom, capture happy client video testimonials, and encourage upgrades and referrals. If you love connecting with people and seeing them grow—this role may be perfect for you.
Who We Are Looking For
- High energy personality (energetic, relational, outgoing, warm)
- Hungry, driven, and eager to grow within a results-oriented & impactful team
- US-based, preferably in the Central or Eastern Time Zones
- Experience in client success, account management, or sales
- Positive experience with Chiropractic (UC experience is a strong plus)
- Strong communication skills, reliability, and ability to represent our brand professionally
- Experience leading, managing, and holding team members accountable to results
Key Responsibilities
- Lead client review calls daily (including preparation and data gathering for calls)
- Manage the client success team and ensure great results
- Bring energy, enthusiasm, and relational strength to every interaction
Compensation & Benefits
- Base Salary: $40,000 USD annual starting salary
- Commission: 25% commission on all upgrades ($1,000–$2,000 USD/month potential)
- Chiropractic Care: Upper Cervical Chiropractic Care 100% reimbursed immediately
- Health Insurance: Major Medical Policy; company pays 50% of monthly premiums immediately
- Professional Development: Various training opportunities provided immediately
- Paid Time Off: Available after 90-day probationary period
- Financial Wellness: Complimentary attendance in Financial Peace University after 180 days
- Profit Sharing: Monthly bonuses after 365 days of employment
- Retirement: 401k with 4% match after 365 days of employment
- Growth: Opportunities for advancement in leadership and management
- Culture: Work within a Christ-centered, mission-driven organization
Employment, Payroll, and Work-Location Requirements
Applicants must be eligible to be employed directly through UCM Practice Growth Systems’ existing U.S. payroll and benefits programs. UCM Practice Growth Systems is unable to:
- Sponsor employment visas or work authorization.
- Establish foreign payroll or a foreign legal entity.
- Hire through an international employer-of-record service.
- Provide country-specific benefits, tax administration, or employment arrangements.
- Make exceptions to the eligibility requirements established by our payroll and benefits providers.
Candidates residing outside the United States must be legally permitted to work from their country of residence and must disclose their location during the application process. Employment is contingent upon confirmation that the location is supported by the company’s payroll, insurance, and benefits arrangements.
Schedule
- Availability: Must be consistently available during Central or Eastern Time Zone business hours.
- Hours:
- Monday, Wednesday, Thursday, Friday: 8 AM – 5 PM ET OR 9 AM – 6 PM ET
- Tuesdays: 11 AM – 8 PM ET
- 60-minute lunch break each day.
Additional Information
- Meet the Team: UCM Team
- Core Values: Our Values
- Job Type: Full-time (40 hours/week)
- Language: English (Required)
How to Apply
Are you ready to step into a role where your work truly matters? If you share our dedication to bringing hope and healing to sick and suffering people for the glory of God, please apply via the link below: