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Patient Support Associate at Bond Trials

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Job Title: Remote Patient Support Associate

Source: reddit-r-forhire

About the Role

Our company works with hospitals to help recruit patients for clinical trials. We automate initial calls and texts to patients who may qualify for a study. Because this outreach involves thousands of patients, we need someone to take over those conversations and handle follow-ups for those who prefer to speak with a person.

Responsibilities

  • Speaking with patients over the phone and via text.
  • Keeping track of conversations.
  • Passing questions to the hospital’s study team when needed.

Requirements

  • Location: Must be US-based.
  • Communication: Must communicate clearly, be patient, and be empathetic.
  • Comfort: Must be comfortable spending a good part of the day talking to people.

Details

  • Commitment: Full-time
  • Work Arrangement: Remote
  • Schedule: 9am-5pm CST
  • Compensation: $15/hr or the applicable minimum wage (whichever is higher)

How to Apply

If you are interested, please email hello@bondtrials.com with the following:

  • A brief introduction
  • Any relevant experience
  • Your time zone
  • Your availability to start

Referrals are welcome.

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