AI-enhanced for better readability
Job Title: Fintech and Trading Specialist (Customer Support, Community, and Content)
Source: reddit-r-forhire
Overview
I am a professional based in India seeking remote freelance or contract work. I am flexible with hours and capable of working across various time zones.
Core Competencies
I provide high-value support in the following areas:
- Customer Support & Operations: Managing email, live chat, Discord, and WhatsApp.
- Community Management: Engaging and moderating community platforms.
- Content & Social Media: Creating content specifically for the trading, finance, and fintech sectors.
- Virtual Assistance: General operations work where reliability and clear communication are prioritized.
Experience & Qualifications
- Fintech Expertise: Spent the last three years building an India-focused prop trading platform; I possess deep industry knowledge and can communicate effectively with a trading audience.
- Customer Success: Co-founded a resale business where I personally managed support for over 400 customers and 300+ orders, maintaining a satisfaction rate above 95%.
- Content Creation: I manage my own trading content page, providing me with hands-on experience in writing for and growing an audience within this niche.
Compensation & Terms
- Rate: $30–$40/day (negotiable based on scope).
- Trial: I am happy to perform a small paid trial task to demonstrate the quality of my work before a formal commitment.
How to Apply
Please DM me with your requirements. I will provide an honest assessment of whether I am the right fit for your needs, along with my CV.