Community & Brand Growth Manager - Full-time | Remote
We are hiring a Community & Brand Growth Manager for a growing DTC brand in the home security space.
We sell solar-powered security cameras used by cabin owners, ranchers, farmers, and property owners across North America, especially in remote or off-grid locations where cheap cameras tend to fail.
This role is a bit different from typical “community manager” roles. It’s not about scheduling social media posts.
The focus is on two main things:
1️⃣ Building a real presence in communities
You’ll be active in places where customers already talk about security cameras, off-grid living, and property protection (Reddit, forums, Quora, Facebook groups, etc.). The goal is to become a helpful, knowledgeable voice in those conversations — answering questions, sharing insights, and building trust.
2️⃣ Growing a network of real customer ambassadors
You’ll identify happy customers who already talk about the product and help turn them into ambassadors who share their experience, create content, and generate referrals.
Requirements
We’re specifically looking for someone who:
- Is already active in online communities (especially Reddit or forums)
- Writes in a natural, conversational way — not corporate marketing language
- Enjoys building relationships with people online
- Is comfortable reaching out to customers and managing ambassador relationships
- Can work independently and figure things out without constant direction
Role Details
- Remote (Canada preferred or if you are outside Canada and you have strong relevant experience, that's okay too!)
- Full-time – 40 hours/week
- Compensation: $3,000–$3,500 USD/month
You’ll be working closely with the Head of Customer Experience and the marketing team to help grow community trust and organic awareness.
To Apply
If this sounds interesting, feel free to apply here:
Happy to answer questions here as well.