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Virtual Assistant - Admin, Social Media & Brand Support for Luxury Jewelry Retail
Source: remoteok
About the Role
We are seeking a highly organized, detail-oriented, and professional Virtual Assistant to support daily operations, client communication, and executive scheduling. This role is ideal for someone who thrives in a fast-paced luxury environment and understands the importance of discretion, organization, and refined communication.
Key Responsibilities
Client Communication
- Monitor and respond to all incoming emails in a timely and professional manner
- Draft and send client quotes for custom designs and special orders
- Follow up with customers regarding custom pieces, approvals, and timelines
- Provide updates to clients on jewelry repairs and order status
- Maintain a polished, luxury brand tone in all correspondence
Calendar & Appointment Coordination
- Manage and coordinate the Head Designer’s calendar
- Schedule custom consultations (in-store and virtual)
- Confirm appointments and send reminders to clients
- Ensure all consultation notes and files are properly organized
Quoting & Administrative Support
- Assist in preparing and organizing custom design quotes
- Track outstanding quotes and follow up appropriately
- Maintain client records and documentation
- Support workflow organization between sales and production
Social Media & Brand Support
- Assist with social media scheduling and posting
- Help draft captions and content ideas
- Respond to direct messages and inquiries professionally
- Support basic content organization and campaign planning
Ideal Candidate
- Exceptional written communication skills
- Highly organized with strong attention to detail
- Comfortable managing executive calendars
- Experience in luxury retail, jewelry, or hospitality preferred
- Professional, discreet, and trustworthy
- Tech-savvy (Google Workspace, Shopify, social media platforms)
- Able to work independently and meet deadlines
Compensation
- $500 - $700 a month
- Part-time: 20 hours per week to start
- Potential to increase to full-time over time
- Time Zone: Atlantic Standard Time (AST), Mon–Fri, 10 AM–5 PM
What We Offer
- Flexible remote work environment
- Opportunity to work within a growing luxury brand
- Creative involvement in custom design processes
Why Join Assist World?
- 100% REMOTE
- $50 birthday bonus
- $200 testimonial bonus
- $500 entry monthly raffle
- NO TRACKER. NO PROBLEM