Grafana Labs: Backend Engineer - Platform - Stacks
Location: Remote (UK, Germany, Spain, Ireland, and Sweden) Source: We Work Remotely
About Grafana Labs
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI.
We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
The Opportunity: Backend Engineer - Platform - Stacks
Application Core Services (AppCore) is a group within Platform, in the Foundations department. We develop the essential systems driving Grafana's business operations, utilizing the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise.
The AppCore Stacks squad owns the systems that create, configure, reconcile, migrate, and operate Grafana Cloud stacks at scale. A stack is the customer-facing Grafana Cloud environment that connects an organization to Grafana and the backend services it uses, including Mimir, Loki, Tempo, plugins, dashboards, data sources, and stack-level configuration.
What You’ll Be Doing
- Design, build, and operate reconciliation systems, including the SSS backend, to track desired stack state, detect and repair drift across stack templates, grafana.com state, Hosted Grafana, and actual customer stack configuration.
- Collaborate across SSS, grafana.com, and deployment configurations to ensure stack lifecycle workflows remain reliable, observable, and resilient.
- Improve operational efficiency by reducing deployment complexity and contributing to the Stack Config Reconciliation project.
- Manage rollout mechanisms for provisioned plugins, dashboards, data sources, Grafana versions, release channels, and stack-level configuration.
- Support new region and cluster rollouts, including the operational paths required to bring stacks online safely in new Grafana Cloud regions.
- Improve incident response and recovery paths for stack misalignment, reconciliation failures, plugin rollout issues, and Hosted Grafana integration failures.
- Partner with Product, Hosted Grafana, Infrastructure, Support, and adjacent AppCore squads on customer-impacting stack lifecycle work.
- Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations.
- Own the production behavior of the systems you build, including improving runbooks, dashboards, alerts, and recovery procedures.
What Makes You a Great Fit
We are seeking a Backend Engineer who thrives on building production systems where correctness, scalability, and operational clarity are paramount. You will be particularly successful if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops.
Key Responsibilities:
- Writing efficient, readable, and easy to maintain code.
- Implementing new microservices or systems.
- Collaborating with teammates and other departments to reach consensus on proposed solutions.
- Coordinating with product and UX when needed.
- Responding to customer requests and feedback.
- Participating in our follow-the-sun OnCall rotation.
- Participating in team decisions, such as roadmap planning and prioritization.
Requirements
- At least 1 year of fully remote work experience.
- Experience working on a SaaS platform and familiarity with common distributed systems concepts (e.g., scalability, multi-tenancy, HA).
- Professional experience with Golang and willingness to work across both backend service and application code.
- Deep care for developer/user experience and product quality.
- Experience contributing to the delivery of projects from initial brainstorming to shipping.
- Ability to write clean, well-tested software that others can operate and maintain.
- Ability to break down well-defined tasks and execute iteratively.
- Willingness to collaborate across teams.
- Familiarity with Kubernetes in AWS, GCP, or Azure, and exposure to infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
- Experience participating in blameless incident response and post-incident reviews.
Bonus Points
- Experience with TypeScript/Node.js.
- Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems.
- Experience with Jsonnet/Tanka, Terraform, Flux, Argo, or similar deployment/configuration tooling.
- Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems.
- Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch.
Compensation & Rewards
- Ireland Base Compensation: EUR 81,000 - EUR 102,000.
- Actual compensation may vary based on level, experience, and skillset.
- All roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.
- Note: Compensation ranges are country-specific. If applying from a different location, your recruiter will discuss your specific market’s defined pay range.
Why You’ll Thrive at Grafana Labs
- 100% Remote, Global Culture: Talent from around the world united by collaboration.
- Scaling Organization: Tackle meaningful work in a high-growth environment.
- Transparent Communication: Open decision-making and regular updates.
- Innovation-Driven: Autonomy to ship great work and try new things.
- Open Source Roots: Built on community-driven values.
- Empowered Teams: High trust, low ego culture.
- Career Growth: Defined pathways to develop your career.
- Balance is Key: 30 days annual leave per annum (including 3 days for Grafana Shutdown).
Equal Opportunity Employer
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic protected by local law.
For information about how your personal data is used, check out our privacy policy.