Toptal: IT Support Specialist — Google Cloud, Microsoft 365 & Salesforce | Remote
Headquarters: Remote
URL: https://www.toptal.com/
About the Role
We're looking for an IT Support Specialist to provide hands-on IT support for a small business, with a focus on website support, security validation, and platform connectivity. You'll be the go-to person keeping third-party integrations running smoothly and ensuring core business platforms — Google Cloud, Google Workspace, Microsoft 365, Teams, and Salesforce — stay securely connected and functioning. If you're comfortable troubleshooting across a varied tool stack and want a role with real day-to-day impact on a small business's operations, this is built for that.
What You'll Do
- Provide support for third-party website issues, updates, and integrations.
- Conduct security validation and ensure ongoing compliance across connected platforms.
- Configure and maintain connections between platforms and services (Google Cloud, Google Workspace, Microsoft 365, Teams, Salesforce).
- Troubleshoot and resolve IT support requests related to the tools and platforms in use.
- Proactively identify and address connectivity or security issues before they impact the business.
What You Bring
- Experience with Google Cloud Platform (GCP) and Google Workspace.
- Knowledge of Microsoft 365 and Teams.
- Experience with Salesforce.
- General IT support skills, including platform connectivity and security validation.
- Strong troubleshooting skills across a varied, multi-platform tool stack.
- Ability to work independently and communicate clearly with non-technical stakeholders.
Why This Role
- Broad platform exposure: Work hands-on across Google Cloud, Microsoft 365, Teams, and Salesforce, not a single narrow tool.
- Real ownership: Directly support a small business's core operational infrastructure.
- Security-focused: Meaningful responsibility for validation and compliance, not just break-fix tickets.
- Flexible engagement: Remote-friendly support role.
How to Apply
Ready to bring your multi-platform IT support expertise to a small business that needs it? Apply through Toptal here: https://www.toptal.com/talent/apply
To apply: View on We Work Remotely