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TTEC: Healthcare Customer Service Representative - Remote in Florida
Source: weworkremotely
Headquarters: Florida
TTEC is seeking a Healthcare Customer Service Representative to join their team remotely in Florida.
About the Role
As a Healthcare Customer Service Representative, you'll be a part of bringing humanity to business. You'll make a difference by providing exceptional customer experiences.
Responsibilities
During a typical day, you will:
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Requirements
- 6 months or more of customer service experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy
- High school diploma or equivalent
- Computer experience
- High-speed internet (> 15 mbps)
- Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
Compensation
- Base wage starting at $16 per hour plus performance bonus opportunities
- Healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
About the Company
TTEC helps companies build engaged, pleased, profitable customer experiences powered by their combination of humanity and technology. They talk, message, text, and video chat with millions of customers every day on behalf of many of the world's leading iconic and hypergrowth brands.