Mercury: AML Investigator III
Source: weworkremotely
Headquarters: San Francisco, CA; New York, NY; Portland, OR; or Remote within the United States
About Mercury
Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. The challenge is to do so while ensuring we protect Mercury, customers, and the broader financial ecosystem from bad actors and harmful, illegal, or unauthorized activities.
Our AML Investigations team is crucial in this mission and is responsible for detecting suspicious activity, conducting thorough investigations, and shutting down bad actors. This team is growing, and we’re looking to hire an additional AML Risk Investigator to help us with Bank Partner Requests for Information, Transaction Monitoring, Financial Crime Investigations, Case Management, and drafting Unusual Activity Reports.
As a member of our Investigations team, you’ll help handle our transaction monitoring queues while balancing an eagle eye for risk with excellent user experience. To begin with, you’ll work to help make sure we have smart, risk-based monitoring in place and help build out our case management technology and processes.
Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
Responsibilities
As part of the journey, we would expect you to:
- Provide input as we implement new transaction monitoring rules and tune existing ones.
- Review AML and other financial crime alerts in our transaction monitoring queue and take action as needed.
- Contact our users for information on their account usage and transactions.
- Work with our partners and internal team members to review and assess information received from users.
- Investigate and respond to Requests for Information (RFIs) from our Partner Banks, delivering clear, well-supported AML reviews on customer’s account activity.
- Decision user accounts as needed, including locking or closing accounts.
- Develop an understanding of expected activity for each type of user we work with.
- Document investigative findings and escalate unusual or potentially suspicious activity to our Partners for SAR consideration.
- Develop an unfailing eye for potential fraud or money laundering.
- Investigate tools that would make your job easier.
- Write clear documentation on current processes and help train future teammates.
Qualifications
Some things that might make you successful in a role like this:
- Experience in identifying money laundering, detecting fraud, or other financial crimes-related behavior in banking, fintech, or other financial services through vendor AND in-house developed transaction monitoring rules.
- Fluent in the language of bank transactions, including ACH, check, debit card, credit card, and wire transfers, both domestic and international.
- Understand the business banking landscape and have familiarity with international activity and ownership.
- Exercise empathy and understanding when communicating with users.
- Communicate complicated concepts with efficiency and clarity, both in speech and writing.
- Manage relationships with external parties with confidence and kindness.
- Work with efficiency and focus.
- Understand how to keep an organized and clean inbox.
- Love problem-solving and making teams, product, and processes more efficient.
- Derive joy from customer joy.
- Enjoy thinking about how to automate as much of your job as possible.
- Be curious about the US banking system, startups, and ecommerce companies.
Compensation & Total Rewards
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
Target New Hire Base Salary Ranges:
- US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $121,700 – $152,100 USD
- US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $109,500 – $136,900 USD
Equal Opportunity Employer
Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs.
To apply: https://weworkremotely.com/remote-jobs/mercury-aml-investigator-iii