TTEC: Bilingual Healthcare Customer Service Representative - Spanish-English - Remote USA
Source: weworkremotely
Headquarters: Georgia
About the Role
At TTEC, you'll be part of bringing humanity to business. As a Bilingual Healthcare Customer Service Representative - Spanish-English, you'll work remotely. Our Great Place to Work® certification in the United States reflects our amazing purpose, team, and company culture.
What You'll Be Doing
Do you have a passion for helping others? You'll be the difference between an average and an exceptional customer experience.
During a typical day, you'll:
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Requirements
- Bilingual in English and Spanish
- 6 months or more of customer service experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy
- High school diploma or equivalent
- Computer experience
- High-speed internet (> 15 mbps)
- Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
Compensation
- Base wage range of $17 per hour plus performance bonus opportunities
- Healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
Additional Information
We're committed to ensuring you have the skills and support to be successful. You'll have access to training, individualized coaching, and 1000s of free courses. You'll report to a Team Lead and contribute to the success of the customer experience and the overall success of the team.
About TTEC
TTEC helps companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
TTEC is an equal opportunity employer.
To Apply
Note: TTEC is currently not hiring from AK, CA, HI, MT or outside of the United States. Residents of Colorado, Florida, Illinois, Massachusetts, Minnesota, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.