Hello! I am a remote professional with 3+ years of experience in IT support, operations, and risk management. I specialize in strengthening security posture, streamlining processes, and providing reliable technical and administrative support. Open to side gigs or long‑term work.
**Critical Skills & Experience:**
✅ **Risk Management & Compliance (2+ years)** – Conducted risk assessments, fraud investigations, and compliance monitoring. Familiar with ISO 27001, SOC 2, and PCI‑DSS frameworks. Supported phishing emulation programs to test employee readiness.
✅ **IT Helpdesk Support (1 year)** – Managed Active Directory & Group Policy accounts, resolved daily technical issues, and supported 150+ workstations through hardware/software troubleshooting.
✅ **Administrative Support** – Created reports for department leadership, facilitated training sessions with colleagues, drafted and maintained documentation, and coordinated cross‑team communication.
**Tools Audited & Familiar With:**
* Google Workspace
* Island Enterprise Browser
* Active Directory & Group Policy Object (GPO)
* Palo Alto Panorama
* ServiceNow (ticketing & compliance monitoring)
📍 Location: Remote (based in Cavite, Philippines)
💰 Rate: $15–20/hr, negotiable depending on the role
📩 Please DM me for more details