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Gladly | Remote (US, Colombia, Argentina) | Staff Software Engineer, AI & Automation
Source: hackernews
Salary: $60k–$215k + Equity
About the Role
Gladly is building retail customer service AI. Their AI is live in production with customer-centric brands like Crate & Barrel, Ulta Beauty, and Allbirds. They have the ingredients that make AI work: rich data, close customer partnerships, and a strong engineering culture.
They are hiring Senior & Staff Software Engineers to lead major AI & Automation initiatives. This is a high-impact, hands-on role for someone who wants to ship fast, collaborate deeply, and build systems that help real people.
Requirements
You should have:
- 5-10+ years of full-stack experience (Go, TypeScript, React, Postgres a plus)
- Experience with generative AI, multi-agent systems, RAG pipelines (can be personal projects / side projects)
- A bias toward impact and product thinking
- Excellent collaboration and communication skills
Bonus
- Entrepreneurial or other leadership experience.
Benefits
- Remote-first company
- Competitive pay
- Meaningful equity
- Focus on doing real work with great people
Learn More and Apply
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