About Us
Circle is building the world’s leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.
We’re proud to be a fully remote company of around 200 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot.
Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come!
Check out our Careers page for more about working at Circle.
About the Role
As Circle’s IT Specialist, you will play a hands-on role in managing daily IT operations and supporting our growing team. Reporting to the Finance team, this role ensures all employees have the tools, access, and support they need to work securely and efficiently.
You’ll be responsible for provisioning and maintaining employee hardware and systems, troubleshooting day-to-day issues, administering key IT tools (e.g., Google Workspace, Okta, Slack), and assisting with compliance and documentation tasks. This role is highly collaborative, supporting HR, Finance, and Security to maintain a reliable, compliant, and scalable IT environment.
What You'll Be Doing
IT Operations & Support
- Provision and de-provision user accounts, permissions, and hardware
- Manage and maintain IT inventory
- Troubleshoot and resolve hardware and software issues
- Provide technical support to employees
- Manage and maintain IT documentation
IT Systems Administration
- Administer and maintain key IT tools (e.g., Google Workspace, Okta, Slack)
- Manage and maintain company devices (laptops, phones, etc.)
- Assist with security audits and compliance tasks
- Implement and maintain IT security best practices
Collaboration & Communication
- Collaborate with HR, Finance, and Security teams
- Communicate effectively with employees regarding IT issues and updates
- Participate in IT projects and initiatives
Requirements
- Proven experience in IT support or systems administration
- Strong understanding of IT operations and best practices
- Experience with Google Workspace, Okta, and Slack
- Excellent troubleshooting and problem-solving skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Experience with IT security and compliance