AI-enhanced for better readability
[For Hire] [MST/PST] Operations Support, VA, IT Helpdesk Support, Open to other roles
Rate: $15/hour Source: reddit-r-forhire
About Me
I am a seasoned remote professional with over 4 years of diverse operational experience. My recent experience includes working as a Service Manager and Dispatcher for a US-based client. I am a fast learner, open to new challenges, and available for side gigs or long-term work.
Professional Experience
Dispatcher / Service Manager
- Coordinating the daily scheduling and routing of field technicians to customer sites.
- Overseeing work order management and ensuring timely billing.
- Generating invoices using Invoice Ninja.
- Utilizing HaloPSA for efficient management of inventory and customer accounts.
Remote Talent Sourcer (3+ Years)
- Specialized in the IT and healthcare industries.
- Proficient with job boards, Boolean search, and ATS platforms (iCIMS, Workday).
- Experienced with lead generation tools: SignalHire, RocketReach, and LinkedIn.
- Skilled in creating job posts/ads (Canva) and managing email campaigns.
IT & Customer Support (5+ Years)
- Remote assistance and live chat support.
- Data entry and technical support.
- Hardware/software troubleshooting.
- OS installation and system performance optimization.
- PC building, computer sales, and gaming hardware support.
Availability & Logistics
- Time Zones: Strong familiarity with US geography, culture, and time zones. Available for Mountain Time (MST) and Pacific Time (PST) shifts.
- Start Date: Available immediately.
- Location: Asia.
- Employment Type: Full-time or Part-time.
- Payment Methods: Payoneer or Wise (No crypto).
- Communication: Discord, Proton.