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[Hiring] Service Center Rep - Fort Mill, SC
Source: reddit-r-forhire
We are currently seeking detail-oriented and efficient Back Office Agents to support our Client's Credit Card Division.
Requirements
- Strong English proficiency: Particularly in written communication and reading comprehension.
- Attention to detail: Excellent accuracy when reviewing and processing information.
- Computer skills: Strong proficiency, including Microsoft Office and the ability to navigate multiple systems.
- Task management: Ability to manage high volumes of tasks efficiently while meeting productivity and quality standards.
- Experience: Previous experience in back-office operations, administrative support, customer service, or financial services is preferred.
Performance Objectives / What You'll Be Doing
- Review customer accounts and resolve account-related issues.
- Provide administrative and operational support to the Credit Card Division.
- Respond to inquiries from agents, supervisors, and department managers.
- Communicate professionally with internal and external customers via email.
- Process a high volume of tasks accurately and efficiently.
- Maintain attention to detail while meeting daily productivity and quality expectations.
- Follow established procedures and company guidelines to ensure accurate account handling.
Job Details
- Location: Fort Mill, SC
- Duration: 3 months
- Employment Type: Contract role on W-2 through Above and Beyond Talent Acquisition, Inc. (A&B Talent)
- Work Arrangement: Hybrid (3 days onsite, 2 days WFH)
- Pay Rate: $18.00/hour
- Work Authorization: Must be authorized to work in the US
How to Apply
If interested, please email your resume and availability to apply@aandbtalent.com.