Fresenius Medical Care: Sales Consultant, Hospital Solutions (Upstate NY)
Headquarters: Syracuse, NY, USA
URL: http://freseniusmedicalcare.com
Addendum: Sales Consultant, Hospital Solutions
In addition to the responsibilities outlined in the core job description, the Sales Consultant, Hospital Solutions will:
- Manage all new and existing accounts, identify and close new business opportunities, and deliver comprehensive solutions across the full product portfolio for both In-Center and Hospital settings.
Purpose and Scope
This role is responsible for supporting sales growth and customer engagement, driving sales performance, clinical support, and overall customer service within an assigned sales territory. The position manages new and existing accounts, provides product and clinical support, and identifies opportunities to expand utilization across the portfolio. The role builds and maintains strong customer relationships, leads territory-level collaboration with internal partners, and ensures accurate use of sales tools, forecasting, and contract management.
Principal Duties and Responsibilities
- Manage all new and existing accounts, identify and close new business opportunities, and deliver comprehensive solutions across the full product portfolio for both In-Center and Hospital settings.
- Own all accounts in the assigned territory, manage new and existing account relationships, and represent the entire product portfolio for assigned modalities.
- Identify and close new opportunities by developing appropriate solutions and delivering implementation support across all customer types.
- Manage and nurture account relationships to drive expansion and renewals, secure wallet share, and demonstrate problem-solving to customers as needs arise.
- Engage in regular face-to-face customer call activity.
- Lead collaboration and coordination with all supporting roles to handle customer needs and expectations.
- Use FME sales tools daily to effectively manage prospects, existing accounts, opportunities, pipeline, and forecasts in an accurate and timely manner.
- Maintain accurate and timely management of customer contracts, including pricing adjustments and system updates.
- Identify market trends, threats, and opportunities using sales data and customer feedback, and develop strategic plans to improve performance and market share within the assigned territory.
- Build strong customer relationships by delivering value-driven solutions and providing exceptional follow-up and service to internal and external customers.
- Support field activities, including equipment evaluations, in-services, technical demonstrations, and training, to ensure customer success.
- Monitor and maintain customer market share, entering and closing customer appointments and capturing relevant sales campaign data.
- Develop professional expertise and maintain technical and clinical proficiency across assigned modalities.
- Attend local, regional, and national events, meetings, and training sessions to enhance product knowledge, market understanding, and professional growth.
- Exercise good judgment within defined procedures and practices to determine appropriate action.
- Review and comply with the Code of Business Conduct and all applicable company compliance policies and procedures, local, state, and federal laws and regulations.
- Assist with various projects as assigned by the direct supervisor.
- Complete all administrative duties as assigned by the direct supervisor, such as accurate and timely expense reports, and operate within the operating expense budget.
- Perform other duties as assigned.
Note: Additional responsibilities may include focus on one or more departments or locations.
Physical Demands and Working Conditions
- Must be able to physically cover and maintain regular face-to-face contact with customers over an assigned geographic area.
- Extensive travel by automobile, train, or airplane is often necessary to cover the assigned territory, which includes overnight stays.
- Contact with customers by phone alone is not adequate. Occasional weekend work is necessary to support trade show events.
- Lifting requirements involve setting up portable booths, occasional lifting up to 50lbs, and transporting medical equipment and supplies for the purpose of in-servicing customers.
- Must reside within the assigned territory.
Experience and Skills
- Bachelor’s Degree required; advanced degree preferred or equivalent experience.
- Minimum 2-5 years of related medical sales experience.
- Experience and proven success with consultative selling approach and methodology.
- Demonstrates effective presentation skills, professional and executive presence, and effectively establishes credibility with any audience.
- Effective communication skills, both verbal and written; demonstrates the ability to deliver timely and useful multi-mode communications to both internal and external customers.
- Must have basic computer skills including, but not limited to, Word, Excel, and PowerPoint.
Compensation and Benefits
The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.
- Base Salary: $95,000 - $110,000 (Plus Sales Incentives)
- Benefits: Comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, and parental leave.
Equal Opportunity Employer
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors.
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