Mortgage Operations Loan Processor at Wealthfront

Mortgage Operations Loan Processor

Wealthfront is seeking a mortgage loan processor to join our team as we build and scale our mortgage lending operations. As a key player on the team, you will leverage your expertise to work with existing Wealthfront clients, providing excellent service and guiding them through the process with the support of our innovative technology and tools. This position offers an exciting opportunity to be a part of a cutting-edge team in a rapidly growing environment.

About Wealthfront Mortgage Operations (MOps)

Wealthfront MOps is built around efficiency, critical problem-solving, and modernizing the lending experience. Our goal is a seamless, tech-enabled mortgage process. Our primary tool is automation.

• We automate mortgage origination. We partner with engineers and product leaders to build systems that eliminate manual toil and deliver a self-service mortgage experience. The result: rates significantly below the national average, saving clients thousands over the life of their loans.
• We're systems builders, not process followers. Team members execute high-quality mortgage processes while actively identifying opportunities to improve automation—better logic, better design, less toil.
• We hire critical thinkers. We want people who don't just want better tools—they think carefully about how every tool should work. Every team member understands the "why" behind each step.
• We operate as one integrated unit. We work as a single team with end-to-end fluency across the origination lifecycle. No traditional silos. This cross-functional depth is what lets us move faster, catch problems earlier, and evolve quickly.
• Our interview process is intended to be insightful for you and us. We're charting a unique path in home lending, so mutual fit is a top priority. After a conversation with our recruiting team, you will complete a 15-20 minute take-home assignment. From there, you'll meet our mortgage operations leads before a cross-functional final round.

Responsibilities

• Review loan files and gather any items needed for final loan approval.
• Act as a liaison between all operational and sales departments in the transaction.
• Order supporting documentation.
• Evaluate loan applications for reasonableness and, if needed, escalate files for further evaluation.
• Prioritize daily workload to ensure a delightful client experience.
• Manage a full pipeline of assigned loans, driving files from disclosures signed through closing.
• Maintain excellent client communication skills.
• Communicate with third-party vendors throughout the loan process to finalize the application.
• Ensure adherence to investor and regulatory guidelines.
• Proactively maintain loan pipeline, tasks, and objectives.
• Adopt company values in work behaviors, decision-making, contributions, and interpersonal interactions.
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity, and fun.

Expertise

• Customer-focused, business-centric, and team-oriented mindset; relentlessly passionate about finding and completing valuable work.
• Strong working knowledge of Federal and state regulations including TRID and HMDA.
• Deep understanding of mortgage loan products and underwriting guidelines.
• Self-driven with the ability to work independently and collaboratively.
• Excellent organizational skills, able to set and meet deadlines in a high-paced environment.
• Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization.
• Intellectually curious and interested in applying technology to enhance business processes.
• Prior experience in retail mortgage loan processing.
• Excellent communication skills focusing on both internal and external communications.
• Openness to adapting to industry changes.

Requirements

• 2+ years of mortgage processing experience in a retail environment.
• Mortgage Loan Originator License.
• Knowledge of Conventional Conforming and Jumbo guidelines.
• Experience in the non-delegated space.
• Understanding of state and federal lending regulations.
• Extensive knowledge and understanding of customer service and intrapersonal best practices.

Compensation and Benefits

• Estimated annual salary range: $56,000 - $70,000 plus Equity and a discretionary bonus.
• Benefits: Medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more.

About Wealthfront

Our mission is to create a financial system that favors people, not institutions. We leverage technology to build powerful, low-cost, and easy-to-use financial products that help modern investors grow and manage their money.

For more information, please visit www.wealthfront.com. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please review our candidate privacy notice.

Disclosures

All investing involves risk, including the possible loss of principal. Tax-Loss Harvesting benefits vary depending on the client's entire tax and investment profile. Wealthfront doesn’t provide tax advice. The Cash Account is offered by Wealthfront Brokerage LLC (“Wealthfront Brokerage”), Member of FINRA/SIPC. Wealthfront Brokerage is not a bank. We convey funds to partner banks who accept and maintain deposits, provide the variable interest rate, and provide access to FDIC pass-through insurance. Investment management and advisory services—which are not FDIC insured—are provided by Wealthfront Advisers LLC (“Wealthfront Advisers”), an SEC-registered investment adviser. The checking features offered in the Wealthfront Cash Account are provided by Green Dot Bank, Member FDIC. Fees and Eligibility requirements may apply to certain checking features; please see the Deposit Account Agreement for details.

By “award-winning products”, please refer to www.wealthfront.com/reviews for more information. Wealthfront Corporation oversees Total Client Assets and Trusted Clients through Wealthfront Advisers and Wealthfront Brokerage. Wealthfront Advisers and Wealthfront Brokerage are wholly owned subsidiaries of Wealthfront Corporation.