Financial Settlement Representative
About Loadsmart
Loadsmart is a growth-stage technology company valued at over $1 billion. We are a team of industry veterans and user-centered engineers using innovative technology to reinvent the future of freight by helping shippers, brokers, warehouses, and carriers move more with less. We have headquarters in Chicago and a globally distributed remote team. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork.
About the Role
We are seeking a strategic and detail-oriented Financial Settlement Representative to join our fast-moving Financial Operations Team. In this role, you’ll be pivotal in enhancing the financial interactions between our Shipper Sales and Carrier Procurement teams, with the aim of reducing Days Payable Outstanding (DPO) and Days Sales Outstanding (DSO). Your expertise in handling exceptions, managing document workflows, and implementing process improvements will be key to streamlining our operations. With your knack for problem-solving and effective communication, you'll ensure financial transactions are settled accurately and efficiently, reinforcing our commitment to operational excellence. Join us in a role that's not just about crunching numbers — it’s about crafting a financial framework that upholds our promise of delivering a seamless experience to our shippers and carriers.
Responsibilities
- Audit and approve carrier payments
- Review carrier-submitted documentation accuracy, ensuring compliance with payable policy
- Review documents and bills from carriers and resolve discrepancies
- Manage fast-paced, high-volume carrier emails
- Understand and diagnose what the billing problem is, and how to fix it
- Provide a detailed review of vendor’s aging report
- Process and submit customer invoices
- Troubleshoot issues related to the customer invoicing process
- Manage the invoice settlement process of a load from delivery to invoice issues for customers.
- Constant communication with customers and vendors to resolve inquiries
- Work in tandem with the rest of the financial settlement team to reduce our Days Sales Outstanding and Days Payable Outstanding Metrics
Requirements
- Fluent in English - verbal and written
- Industry Knowledge, background in brokerage
- Minimum of 1 year within general finance, accounting, and/or auditing
- Skilled in Excel
- Google Workspace
Your Colleagues Would Describe You As:
- Great Communicator: You possess excellent communication skills, allowing you to convey information clearly and collaborate effectively with teams across the organization.
- Skilled Problem-Solver: You have a proven track record as a keen problem solver, with the ability to identify issues and generate effective solutions.
- Proactive: You are proactive and self-motivated, consistently taking the initiative to improve processes and drive projects to completion.
Working at Loadsmart
- Competitive base salaries - we believe in rewarding top talent
- Loadie Time Off - PTO and sick days without a limit
Loadsmart is an equal opportunity employer. All offers of employment are contingent upon successful completion of electronic background checks.