Marriott Vacations Worldwide: Vacation Advisor - Reservations/Activations - Work From Home (Orlando Area Only)
Source: weworkremotely
Headquarters: Utah
Compensation: $15 per hour plus commissions
About the Role
Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly work environment with potential remote opportunities. As a Call Center Vacation Advisor at MVW, you will assist in providing our customers and potential owners with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Benefits
Where great benefits lead to a life fulfilled.
- Competitive Pay
- Medical/Dental/Vision
- 401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities
- Benefit eligibility will vary by position
Responsibilities
As a Call Center Vacation Advisor, a typical day will include:
- Communicates via telephone calls (Outbound and potential inbound calls) with customers and potential owners to reserve dates for preview package sales/tours, including explaining the opportunities available and answering questions.
- Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an MVW property.
- Encourages guests or callers to purchase or schedule preview package sales/tours.
- Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available.
- Guest Experience and Company Standards
- Interact with colleagues and guests professionally and promptly.
- Contribute to team goals.
- Maintain confidentiality of proprietary materials and information.
- Always follow company policies and safety procedures.
Requirements
To Become a Call Center Vacation Advisor at MVW:
- Available to work various shifts, holidays, and both weekend days.
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
- Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension.
- Must live in the Orlando, FL area!
- On-site training and then working from home.
- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.