Job Profile: Sales Operations & Pricing Analyst

Source: remoteok

Role Summary

The Sales Operations & Pricing Analyst is responsible for end-to-end deal lifecycle management, including deal creation, validation, pricing analysis, margin optimization, and reporting. The role supports sales and partner teams by ensuring accurate pricing, compliance with policies, and timely deal processing while providing analytical insights to enhance business performance.

Key Responsibilities

Deal Management & Processing

Create, update, and manage indirect bid deals (Transactional, Promotional, MPS) in system tools.
Process deal requests submitted by partners or sales teams within defined Turnaround Time (TAT).
Maintain accurate deal records and ensure completeness of all required information.

Pricing & Margin Analysis

Conduct detailed price and margin analysis (P&L) for all deal requests.
Validate pricing accuracy in line with approved pricing strategies and policy guidelines.
Support margin optimization through data-driven insights and recommendations.

Deal Validation & Compliance

Review and validate incoming deals for accuracy, completeness, and adherence to policy.
Perform compliance checks and ensure alignment with country-specific delegation matrices.
Escalate exceptions, non-standard deals, or risks to Product Managers (PMs) or relevant stakeholders.

Approvals & Quoting

Approve deals within delegated authority using system tools.
Generate and release customer quotes after validation and approvals.
Ensure all pricing approvals are justified and documented.

Stakeholder Communication & Coordination

Act as a key liaison between Sales, Partners, Category teams, and Product Managers.
Provide timely updates on deal status and resolution of queries.
Support stakeholders in using internal and external tools for deal processing.

Reporting & Analytics

Prepare and deliver sales, claims, and pricing reports for business teams.
Provide analytical insights to support decision-making and business performance improvement.
Track key metrics such as pricing accuracy, margins, and TAT adherence.

Special Pricing & Support

Manage special pricing requests, ensuring strong justification and compliance.
Review supporting documentation and provide recommendations for approvals.
Assist sales teams with pricing guidance and deal structuring.

Key Skills & Competencies

Strong analytical and financial skills (pricing, margin, P&L analysis).
Knowledge of sales operations and deal lifecycle management.
Attention to detail and high accuracy in data handling.
Effective stakeholder management and communication.
Understanding of pricing policies and compliance frameworks.
Proficiency in Excel and reporting tools.
Ability to work in SLA-driven, high-volume environments.

Experience & Qualifications

Bachelor’s degree in Business, Finance, Economics, or related field.
2–6+ years of experience in sales operations, pricing, or deal support (level dependent).
Experience in IT/Technology industry or channel sales environment preferred.

Key Performance Indicators (KPIs)

Deal processing TAT adherence.
Pricing accuracy and compliance rate.
Margin improvement / profitability contribution.
Stakeholder satisfaction levels.
Quality and timeliness of reports and analysis.

Work Timings

Night shifts to support global operations (IST 9:00 pm to 6:00 am shifts).