Job Title: Fin: Account Executive, Enterprise
Headquarters: San Francisco, California; USA, Remote
About the Role
Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce.
Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, we're building the future of customer experience. We're looking for Trailblazers who are passionate about bettering business and the world through AI.
What's the opportunity?
Are you ready to lead the charge in AI-driven customer service? As an Enterprise Account Executive focused on selling Fin, our cutting-edge AI agent, you’ll play a pivotal role in revolutionizing how enterprises scale customer support. This is your chance to join a world-class sales team, driving the upmarket growth of a transformative AI solution.
What will I be doing?
- Champion AI transformation: Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations.
- Full-cycle sales ownership: Manage the entire sales process—from prospecting to close—with a consultative and tailored approach.
- Customer advocate: Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering.
- Tailored AI demonstrations: Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent.
- Revenue-focused: Provide timely, accurate forecasts and ensure clear visibility into your sales pipeline and performance.
- Team growth: Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group.
What skills do I need?
- Proven success: 8+ years of experience as an Account Executive, with at least 3 years selling SaaS solutions to enterprise clients.
- Hunter mentality: Proven track record of outbounding and creating the majority of your pipeline and revenue.
- AI expertise: Familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage.
- Quota achiever: Demonstrated ability to consistently meet and exceed sales targets.
- Strategic communicator: Exceptional written and verbal communication skills, with the ability to clearly articulate complex AI solutions.
- Solution-focused: Thrives in a fast-paced, dynamic environment, managing opportunities across diverse industries.
- Customer-centric mindset: Skilled at building trust and creating value in competitive sales landscapes.
- Growth-oriented: Displays intellectual curiosity, ambition, and a commitment to personal and team development.
Proof of eligibility to work in the United States is required.
Compensation
The OTE salary range for candidates is:
- San Francisco Bay Area and New York: $351,000 – $390,000
- Washington and Chicago: $315,000 – $351,000
- Colorado: $298,350 – $331,500
Actual OTE pay will depend on a variety of factors such as education, skills, experience, location, etc. All regular employees may also be eligible for the corporate bonus program or a sales incentive.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Learn more about working at Fin and the benefits we offer at fin.ai/careers.
Policies
- Hybrid Work Policy: We expect employees to be in the office at least three days per week.
- Culture: We have a radically open and accepting culture. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications.
- Equal Opportunity: Salesforce is an equal opportunity employer and maintains a policy of non-discrimination. We believe in equality for all and creating a workplace that is inclusive and free from discrimination. Know your rights: workplace discrimination is illegal.
To apply: Click here to apply via We Work Remotely