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Job Title: Advanced Shoulder Knee Ortho: Spanish-Speaking Virtual Medical Assistant (Bilingual English/Spanish)
Headquarters: US Source: weworkremotely
We are seeking a reliable, professional bilingual (English/Spanish) Virtual Assistant to support a busy orthopedic surgery practice specializing in Workers’ Compensation and No-Fault patients.
Responsibilities
- Answering incoming phone calls in English and Spanish.
- Interpreting conversations between physicians, staff, and Spanish-speaking patients.
- Assisting with appointment scheduling and basic patient inquiries.
- Helping patients complete forms and understand office instructions.
- Providing general administrative support as needed.
Requirements
- Fluent in both spoken English and Spanish.
- Excellent telephone communication skills with a warm, professional demeanor.
- Prior experience in a medical office, healthcare, or customer service is preferred.
- Strong organizational skills and attention to detail.
- Reliable high-speed internet connection and a quiet workspace.
- Available during U.S. Eastern Time business hours.
Preferred Qualifications
- Experience with medical terminology, orthopedic practices, Workers’ Compensation, or No-Fault cases is a plus but not required.
- We are looking for someone dependable, compassionate, and comfortable interacting with patients throughout the day.
About the Opportunity
This is an opportunity for a long-term working relationship with a growing practice. If you are organized, patient-focused, and enjoy helping people, we’d love to hear from you.