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Hyatt Vacation Ownership: Call Center Sales - Work From Home (must live in Orlando, FL area)
Source: weworkremotely
Headquarters: Utah
Compensation: $15 per hour plus commissions
About the Role
At Hyatt Vacation Club (HVC), we create memorable vacation experiences. As a Call Center Vacation Planner, you will assist owners and guests in making vacation dreams come true in a supportive and inclusive work environment.
Responsibilities
A typical day will include:
- Communicating via telephone calls (outbound and potential inbound) with customers and potential owners to sell preview package sales/tours, including explaining the opportunities available and answering questions.
- Verifying that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an HVC property.
- Encouraging guests or callers to purchase or schedule preview package sales/tours.
- Explaining details and requirements related to attending a sales presentation to potential owners.
- Checking the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available.
- Guest Experience and Company Standards
- Interacting with colleagues and guests professionally and promptly.
- Contributing to team goals.
- Maintaining confidentiality of proprietary materials and information.
- Always following company policies and safety procedures.
Requirements
- Must live in the Orlando, FL area.
- Available to work various shifts, holidays, and both weekend days.
- Ability to reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
- Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension.
- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Benefits
- Competitive Pay
- Medical/Dental/Vision/401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities
- Benefit eligibility will vary by position
To Apply
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.