Director of Sales & Marketing
Company: Guardian Pharmacy Services Management (Southern Pharmacy Services)
Location: Kernersville, North Carolina, United States
URL: http://guardianpharmacy.net
Extraordinary Care. Extraordinary Careers.
With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career. Southern Pharmacy Services, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Kernersville, North Carolina.
Why Southern Pharmacy Services? We’re reimagining medication management and transforming care.
Who We Are
Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.
Note: This role supports territory throughout Western North Carolina and requires the employee to be based in North Carolina.
The Role
As a key member of the local management team, you will assist in the achievement of the budget through sales to new clients and increasing sales to existing clients. You are responsible for developing the annual Sales Plan, building a sustainable sales pipeline, and evaluating the potential profitability of new business. You will also build positive working relationships with clients, resolve issues, advise on regulatory matters, and supervise the Account Management team.
Essential Job Functions
- Develop and execute the annual sales plan as outlined in the business plan.
- Nurture and develop existing relationships and new business as the preferred provider of pharmacy services to nursing homes, assisted living facilities, and other long-term care facilities.
- Ensure maximum customer adoption rates in all facilities serviced.
- Market local business as a preferred provider to facility residents and families at monthly family nights.
- Ensure sales agreements with new and existing clients meet profitability targets.
- Maintain client contracts and relationships through "expert" advisor status and problem-solving.
- Act as a liaison with operations to maintain high service levels and resolve service-related issues.
- Provide consulting services to client facilities to assist in compliance.
- Provide in-service training to client staff and pharmacy staff as needed.
- Actively participate in local association meetings related to assisted living/long-term care.
- Design collateral for targeting client groups.
- Maintain membership and visibility with national-level industry associations.
- Manage contracts and ensure pharmacy solutions are effectively positioned to increase revenue.
- Ensure active participation on the pharmacy QA committee.
- Act as/delegate e-MAR interface support and liaison between customer and pharmacy.
- Provide pharmacy updates and newsworthy stories that align with company values and goals.
- Supervise Account Managers, including oversight of scheduling, training, and performance management.
Required Attributes
- Work Ethic/Integrity: Must possess intrinsic drive to excel coupled with values in line with company philosophy.
- Leadership: Ability to lead project teams to deadlines while maintaining strong team orientation.
- Relational: Ability to build relationships with business unit management and become a "trusted advisor."
- Strategy and Planning: Ability to think ahead, plan, and manage time efficiently.
- Problem Solving: Ability to analyze causes and solve problems at both a strategic and functional level.
- Team Oriented: Ability to work effectively and collaboratively with all team members.
Qualifications
- Education: Bachelor’s degree preferred.
- Licensing: Valid driver’s license and clean driving record.
- Experience: 3+ years of new sales or account management experience in Long Term Care (LTC), Assisted Living, Skilled Nursing, or Geriatric Facility (Pharmaceutical/Pharmacy experience preferred but not required).
- Skills:
- Advanced computer skills; pharmacy operations system experience preferred.
- Ability to work independently and deliver to deadlines.
- Ability to solve problems with minimal direction.
- Great attention to detail and accuracy.
- Ability to excel in a fast-paced, team-oriented environment.
- Quality-minded; motivated to seek out errors.
Work Environment
- Requires a current valid driver's license with up to 75%-80% travel.
- May be required to work occasional evenings, weekends, and could include overnight travel.
What We Offer
Guardian provides a comprehensive Total Rewards package.
Compensation & Financial
- Competitive pay
- 401(k) with company match
Family, Health & Insurance Benefits (Full-Time 30+ hours/week)
- Medical, Dental, and Vision
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- Company-paid Basic Life and Accidental Death & Dismemberment
- Company-paid Long-Term Disability and optional Short-Term Disability
- Voluntary Employee and Dependent Life, Accident, and Critical Illness
- Dependent Care Flexible Spending Accounts
Wellbeing
- Employee Assistance Program (EAP)
- Guardian Angels (Employee assistance fund)
Time Off
- Paid holidays and sick days
- Generous vacation benefits based on years of service
The Guardian Difference
Our clients require pharmacy services that aren’t “cookie cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs. Regardless of your role at Guardian, your voice and talents matter. We are dedicated to fostering and advancing a diverse and inclusive workforce.
To apply, please visit: https://weworkremotely.com/remote-jobs/guardian-pharmacy-services-management-director-of-sales-marketing