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Liveops: Remote Tax Product Support Agent (US)
Source: weworkremotely
Headquarters: Scottsdale, AZ URL: http://join.liveops.com
About the Role
While Everyone is Making Resolutions, You Could Be Making Money!
Ready to kick off the new year with extra cash?
Become a remote Tax Product Support Agent with Liveops and turn your time into income! Don’t worry – no tax prep experience is needed!
- ✨ Work from home
- Choose your hours – plenty available!
- Get paid for your expertise
- New agents can earn a $200 incentive for meeting client metrics through Tax Day!
As a Tax Product Support Agent, you’ll help customers navigate tax software during the busiest season of the year. This is your chance to:
- ✅ Provide empathetic, tech-enabled support
- ✅ Handle inbound/outbound calls and solve problems
- ✅ Use your communication skills to make a real impact
Requirements
- Experience with inbound/outbound calls
- Strong computer and multitasking skills
- Ability to work independently in a distraction-free home office
Preferred
- Flexible availability during peak tax season
- Comfort with video chat tools and screen sharing
- Prior experience with tax software (a plus!)
Hours
- Choose your own schedule by self-scheduling 30-minute blocks or commits
- Hours of Operation (Jan–Apr): 7 days a week, 8:00 AM – 12:00 AM ET
Certification
- Client-required certification is approximately 3-weeks with self-paced eLearning and live classroom sessions.
- Certification sessions are normally scheduled between the hours of 10 am ET and 8 pm ET, but actual session times and lengths will vary.
Compensation
- Earn up to $20/hour. Submit invoices and get paid for completed services. Agents new to the program are eligible to receive a $200 incentive for meeting client metrics through Tax Day. Additional performance-based incentives may be announced throughout the season, but are subject to change.
Ready to turn resolutions into revenue? Apply today and claim your $200 incentive!
To apply: https://weworkremotely.com/remote-jobs/liveops-remote-tax-product-support-agent-us