Account Executive, Customer Growth at Tebra

Tebra: Account Executive, Customer Growth

Headquarters: United States - Remote

Important Security Notice: Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal—not via social media or text message. We do not conduct interviews via instant messaging.

About the Role

The Account Executive, Customer Growth will be responsible for driving expansion revenue within the existing Tebra customer base. The base population is a range of SMB medical practices who are managed within the Tebra Tech Touch segment. This individual will execute the team’s base monetization playbook while identifying opportunities for further growth and revenue expansion. The Account Executive, Customer Growth will position solutions that empower our customers to achieve their desired business goals. You will be responsible for actioning internal leads, prospecting and identifying expansion opportunities, and providing feedback to improve the cross-sell motion.

Your Area of Focus

• Develop and execute cross-sell strategies that drive revenue expansion from existing clients.
• Identify opportunities for expansion revenue within the existing Tebra customer base and conduct outreach to engage with these clients.
• Partner with Tech Touch account managers to develop a hand-off for customers interested in new products and services.
• Track and action all internal referrals related to customers who have hand-raised and are interested in purchasing new products.
• Serve as a trusted advisor as it relates to customers who are interested in adding additional products to their Tebra subscription.
• Partner closely with other internal, customer-facing teams to uncover expansion and cross-sell opportunities.
• Leverage various technologies and team processes that drive proactive engagement and enhance client interactions (Gainsight, Outreach, etc.).
• Assist Account Managers with contract negotiations that require large changes to transaction minimums or monthly revenue.
• Provide Sales training and best practices to Account Management and Loyalty teams to drive demo volume and close rates.
• Provide feedback and recommendations to improve the efficiency and effectiveness of the cross-sell team.

Your Professional Qualifications

• At least 1 year of experience working in a sales-related, customer-facing role.
• At least 4 years of relevant customer service experience.
• Proven track record as a successful Account Executive.
• Experience prospecting, demoing, and closing customer sales opportunities.
• Comfortable using technology to drive expansion revenue (SFDC, Outreach, Gong, etc.).
• Bachelor’s degree preferred.
• Domain experience in healthcare technology is a plus but not required.

Compensation

Zone 1 (National Average): $72,000 – $82,000 USD

Note: Your specific compensation is determined by your experience, qualifications, the specific requirements of the role, and your Geo Zone. Beyond base compensation, Tebra offers eligible employees the opportunity for variable pay and a robust benefits package.

About Tebra

Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. Designed to replace the clunky, fragmented tools built for corporate systems, Tebra connects EHR software, billing, automation, telehealth solutions, and marketing — so providers can spend less time on admin and more time with patients. More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout. Learn more at www.tebra.com.

Our Values

• Start with the Customer: We get to know our customers - and their patients - and look at the world through their lens.
• Keep It Simple: Healthcare is too complex. We aim to simplify it for everyone.
• Stay Entrepreneurial: We reject the status quo and solve problems with creativity, perseverance, and a bias to action.
• Better Together: We are diverse, humble, and collaborative. We put the team first and win together.
• Celebrate Success: Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits

• United States: In addition to healthcare benefits, we offer work-from-home basics discounts (Dell), Gympass for workouts, and the Telus Employee Assistance Program for mental health resources.
• Costa Rica: We offer a wellness and childcare subsidy, a University/Education discount, Gympass, and the Telus Employee Assistance Program.

Compliance & Privacy Disclosures

• Tebra is an equal opportunity employer.
• California residents: Please review our California-specific Privacy Notice.
• If you would like to report a fraudulent Tebra job posting, please contact talentacquisition@tebra.com.
• Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. By applying for this position, you acknowledge that your interview may be recorded.

To apply: Click here to apply via We Work Remotely