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Certified Medical Assistant @ Midi Health
Midi is seeking a resourceful, professional, and highly skilled Certified Medical Assistant to join our team! As a Certified Medical Assistant, you have a positive attitude both internally with your team and cross-functional partners and always treat patients with kindness and optimism. We lead with empathy and trust at Midi - we trust you to work independently with minimal supervision. Our Medical Assistant team is full of highly organized, detail-oriented, self-starters - we want our next hire to know what needs to be done and we trust that you will take the initiative to remove obstacles to get there!
Business Impact
- Maintain accurate patient records
- Demonstrate empathy and professionalism via all communication methods, including: phone, video, email, Slack, text, and patient portal messages
- Complete a high volume of prior authorizations
- Perform clinical administrative functions within the scope of certification
- Following provider instructions, demonstrate accurate, timely, and efficient follow-through with pharmacy refills, obtaining, reporting, and tracking of lab results, medical records, leaving phone messages, and responding to patient messages
- Remain in compliance with HIPAA and protect all patient health information (PHI) in accordance with Federal and state regulations
What You Will Need to Succeed
- National Medical Assistant Certification (CMA or RMA) from NHA, AMT OR AAMA required
- Prior experience utilizing the CoverMyMeds system required
- Experience submitting prior authorizations for weight loss medications electronically and over the phone