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Operations Support, VA, IT Support Specialist
Rate: $15/hour Source: reddit-r-forhire
Professional Summary
I am a seasoned remote professional with over 4 years of diverse operational experience. My recent experience includes working as a Service Manager and Dispatcher for a US-based client. I am currently looking for side gigs or long-term work and am open to learning new skills.
Experience
Dispatcher / Service Manager
- Coordinating the daily scheduling and routing of field technicians to customer sites.
- Overseeing work order management and ensuring timely billing.
- Generating invoices using Invoice Ninja.
- Utilizing HaloPSA for efficient management of inventory and customer accounts.
Remote Talent Sourcer (3+ years)
- Specialized in the IT and healthcare industries for US clients.
- Proficient with job boards, Boolean search, and ATS platforms (iCIMS, Workday).
- Experienced with lead generation tools: SignalHire, RocketReach, and LinkedIn.
- Skilled in creating job posts and ads using Canva and managing email campaigns.
IT & Customer Support (5+ years)
- Remote assistance and live chat support.
- Data entry and technical support.
- Hardware/software troubleshooting.
- OS installation and system performance optimization.
- PC building, computer sales, and gaming hardware support.
Availability & Logistics
- Time Zones: Strong familiarity with US geography, culture, and time zones. Available immediately (Mountain Time & Pacific Time compatible).
- Location: Southeast Asia.
- Employment Type: Full-time or Part-time.
- Payment: Via Payoneer or Wise (No crypto).
- Communication: Discord, Proton.