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Support Engineer at PetsApp

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PetsApp - The future of pet care | Remote (UK) | https://petsapp.com

Open Roles:

  • Support Engineer £30k–£55k | Full-time

About the Role

We're building an AI-powered clinic assistant that handles bookings, messaging, and workflows for veterinary clinics. Our support function isn't a ticket queue — it's where real production issues get diagnosed, debugged, and fixed properly.

Responsibilities

  • Investigate integration failures.
  • Write code to fix bugs.
  • Build small tools that cut recurring ticket volume.
  • Use AI as a genuine part of how you work — to debug faster, write scripts, and communicate clearly with customers.

Requirements

  • Someone who's curious when things break and wants to understand why, not just that it's resolved.

Apply

Apply here: https://forms.gle/8MPFDGe4pXNE4aou6

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