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[For Hire] Operations Support, VA, IT Support
Location: Southeast Asia (Available for MST/PST time zones)
Rate: $15/hour
About Me
I am a seasoned remote professional with over 4 years of diverse operational experience. My recent experience includes working as a Service Manager and Dispatcher for a US-based client. I am a fast learner, open to new challenges, and available for both side gigs and long-term work.
Professional Experience
Dispatcher / Service Manager
- Coordinating the daily scheduling and routing of field technicians to customer sites.
- Overseeing work order management and ensuring timely billing.
- Generating invoices using Invoice Ninja.
- Utilizing HaloPSA for efficient management of inventory and customer accounts.
Remote Talent Sourcer (3+ Years)
- Specializing in the IT and healthcare industries.
- Proficient with job boards, Boolean search, and ATS platforms (iCIMS, Workday).
- Experienced with sourcing tools: SignalHire, RocketReach, and LinkedIn.
- Skilled in creating job posts/ads using Canva and managing email campaigns.
IT & Customer Support (5+ Years)
- Remote assistance and live chat support.
- Data entry and technical support.
- Hardware/software troubleshooting, OS installation, and system performance optimization.
- PC building, computer sales, and gaming hardware support.
Availability & Logistics
- Time Zones: Strong familiarity with US geography, culture, and time zones. Available for Mountain Time (MST) and Pacific Time (PST).
- Availability: Available immediately for full-time or part-time roles.
- Payment: Via Payoneer or Wise (No crypto).
- Communication: Discord, Proton.