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[HIRING] Chat/Email Support PH account/based for $15/hour
Source: reddit-r-forhire
Company: JNT
About the Role
We’re looking for a dependable Customer Support Chat Assistant to help manage incoming messages and respond to customers effectively. This role focuses on written customer support—answering questions, providing clear information, and maintaining a professional, friendly tone in every interaction.
Job Description
- Respond to customer inquiries in a timely manner
- Maintain a warm, professional communication style
- Follow internal guidelines and established workflows
- Escalate more complex issues to the appropriate team member
Requirements
- Strong written English skills
- Previous experience in customer support, live chat, or online communication is a plus
- Ability to multitask and manage multiple conversations efficiently
- Reliable internet connection and a stable work environment
- Strong attention to detail and professionalism in written communication
Compensation
- $15/hour